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Helping redesign health systems to improve outcomes, quality of care, and access to care

All healthcare systems face a common set of challenges: changing demographics with an aging population, associated increases in the prevalence of long-term conditions, increasing recognition of the variation in quality of care across providers, and growing spend on health and care.

We support health and care systems, including governments, regional authorities, local councils, public and private payers and providers (hospitals, community- and mental-health providers, and primary-care providers) set strategic priorities, design effective and efficient systems, build capabilities, and implement innovative, high-quality, and cost-effective delivery models to improve access to care and deliver better health outcomes and patient experiences. We leverage our substantial, global experience in working with private and public health and care leaders and a deep understanding of all aspects of health-system transformation, catalyzed by experts in healthcare, business, and economics, to solve the most pressing problems.

We work with health and care systems to enable high-quality, cost-effective care—for example, organizational form; workforce transformation; incentives and payment mechanisms, such as outcome-based commissioning; supporting regulation; data transparency; advanced analytics; best-practice guidance, such as standardized care pathways; patient education; clinical leadership; performance management and culture; and the widespread adoption of technology and digital.

What we do

Development of the case for change

We support health and care systems with a range of propriety tools and databases to quantify rapidly how well any system or region is performing. We look at clinical quality of care, health outcomes, patient experience, access to care, social determinants of care, and cost efficiencies.

Creation of effective strategies

We work with health and care systems, regions, payers, and groups of providers to build a vision for the future of services to optimize the delivery of care to the populations they serve.

Development of innovative models of care

We work with health systems—for example, innovative primary- and community-care providers, networks of care providers, and high-throughput elective centers—to explore new models of care.

Connect with our Healthcare Systems & Services Practice