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Operations & Technology

We help financial services firms navigate operations and IT challenges from the back office to the front line.

In an era of rapid technological change, we offer a range of services to help financial services firms improve business performance, reduce operational risk and develop compelling value propositions for their customers. Our clients include banks, insurers, asset managers and payments players in all major markets. Our global network of practitioners and dedicated experts augment their work with a robust proprietary knowledge base comprised of research, benchmarks and tools.

We focus with clients on IT effectiveness and strategy; improving back-office performance; smart-sourcing; risk management; sales and marketing effectiveness; and large-scale program management. Our value proposition is concentrated on formulating solutions that create business value, both as architects of innovative solutions and as implementation co-managers.